Privacy Policy
Last updated November 5, 2026
This policy explains how Sahara In Home Services Inc. ("Sahara," "we," "us") collects and uses information when you contact us, request information about in-home care, or book a call through our website, our forms, or our ads on Facebook and Instagram.
Information we collect
- Your name, phone number, email address and ZIP code.
- The answers you give about the care you are looking for, such as who the care is for, the kind of help needed, the hours per week and when you would like to start.
- The time you choose for a call and any notes you add.
- Records of our calls, texts and emails with you.
- Basic technical information from your browser, such as pages visited and device type.
How we use it
- To call, text and email you about your request, give you pricing and schedule a consultation.
- To send reminders about calls you have booked.
- To follow up if we have not been able to reach you.
- To plan and provide care if you become a client.
- To improve our website and our advertising.
Text messages
If you give us your mobile number and agree to receive texts, we use it to send messages about your care request. Message frequency varies. Message and data rates may apply. Reply STOP to stop receiving texts and HELP for help. See our SMS Terms for details.
We do not sell, rent or share your mobile number or your consent to receive text messages with any third party or affiliate for their marketing purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except service providers that deliver messages on our behalf.
Who we share information with
We do not sell personal information. We share it only with:
- Service providers that help us run our business, such as our customer management and phone system, email delivery and scheduling tools. They may use the information only to provide services to us.
- Government agencies or others when the law requires it.
How long we keep it
We keep information about inquiries for as long as needed to respond and follow up, and client records for as long as California law requires.
Your choices and rights
You can ask us to tell you what personal information we have about you, correct it or delete it, and you can opt out of calls, texts or emails at any time. California residents have these rights under the California Consumer Privacy Act where it applies. To make a request, call or email us using the details below. We will not treat you differently for making a request.
Security
We use reasonable safeguards to protect your information. No system is completely secure, so please do not send medical records or detailed health information through our forms or by text.
Children
Our website and forms are not meant for anyone under 18, and we do not knowingly collect information from children.
Changes
We may update this policy. The date at the top shows when it last changed.
Contact us
Sahara In Home Services Inc.
3955 Coffee Road, Suite 109, Bakersfield, CA 93308
Phone: 661-374-8398
Email: [email protected]